Join us at AstaCal

Responsibilities

• • Design, develop, and maintain Ruby on Rails web applications
• • Collaborate with cross-functional teams to gather and define requirements
• • Write clean, efficient, and maintainable code
• • Conduct code reviews and provide constructive feedback to team members
• • Troubleshoot and debug issues as they arise
• • Stay up-to-date with industry trends and best practices

Qualifications

• • Strong proficiency in Ruby on Rails framework
• • Experience with front-end technologies such as HTML, CSS, JavaScript, and jQuery
• • Familiarity with relational databases (e.g., PostgreSQL, MySQL) and ORMs (e.g., ActiveRecord)
• • Knowledge of software engineering best practices and design patterns
• • Excellent communication and collaboration skills
• • Ability to work independently and in a team environment

Preferred qualifications

• • Bachelor's degree in Computer Science, Engineering, or a related field
• • Previous experience working in a startup environment
• • Experience with test-driven development (TDD) and continuous integration (CI/CD) pipelines
• • Knowledge of version control systems (e.g., Git)

Responsibilities

• • Serve as the main point of contact for assigned customers, building strong relationships and understanding their needs and goals
• • Onboard new customers, guiding them through the implementation process and providing training and support as needed
• • Proactively reach out to customers to ensure they are satisfied with our products and services, and identify opportunities for upselling or cross-selling
• • Monitor customer usage and engagement metrics, and provide insights and recommendations to improve customer satisfaction and retention
• • Handle customer inquiries, requests, and issues in a timely and professional manner, and escalate complex issues to the appropriate teams as needed
• • Collaborate with internal teams to advocate for the customer and drive product improvements and enhancements based on customer feedback

Qualifications

• • Bachelor's degree in Business, Marketing, Communications, or a related field
• • 2+ years of experience in a customer-facing role, preferably in customer success, account management, or sales
• • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
• • Strong problem-solving and decision-making skills, with the ability to think strategically and analytically
• • Proactive and self-motivated, with the ability to work independently and as part of a team in a fast-paced environment
• • Experience working with CRM software and proficiency in Microsoft Office suite

Preferred qualifications

• • Experience working in a SaaS or technology company
• • Knowledge of customer success best practices and methodologies
• • Familiarity with project management tools (e.g., Jira, Trello)
• • Ability to speak multiple languages

Responsibilities

• • Assist in the development and execution of marketing campaigns across various channels, including email, social media, and digital advertising
• • Conduct market research and analyze industry trends to identify opportunities for growth and optimization
• • Create and optimize marketing materials, including copywriting, graphic design, and video editing
• • Assist in managing social media accounts and engaging with our online community
• • Monitor and report on the performance of marketing campaigns, using data to inform decision-making and strategy
• • Collaborate with cross-functional teams to support company initiatives and projects

Qualifications

• • Bachelor's degree in Marketing, Communications, Business, or a related field
• • 1+ years of experience in marketing, communications, or a related field (internship experience considered)
• • Strong written and verbal communication skills, with attention to detail and accuracy
• • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
• • Knowledge of marketing principles and best practices
• • Ability to multitask and prioritize in a fast-paced environment
• • Creative thinker with a passion for learning and growth

Preferred qualifications

• • Experience with marketing automation software (e.g., HubSpot, Marketo)
• • Familiarity with graphic design tools (e.g., Adobe Creative Suite)
• • Basic knowledge of HTML/CSS and website content management systems
• • Understanding of SEO principles and techniques